How to Register for Salesforce Certification Exam in Trailhead Academy
Salesforce has centralized all certification registrations, including for Tableau, MuleSoft, Slack, and Accredited Professional exams, through Trailhead Academy starting July 21, 2025. This transition marks the end of the Webassessor platform and introduces a more unified experience. Here’s a step-by-step walkthrough of the updated process, along with helpful tips and cautions.
Step 1: Sign Up or Login to Your Trailhead Academy Account
To begin, visit Trailhead Academy and log in using your Salesforce account. If you don’t have an account, you can easily create one by clicking on the Sign Up option. Ensure your account details are up to date before moving on.
Once logged in, navigate to the Trailhead Academy section using the top menu or search bar.
Step 2: Visit Trailhead Academy’s Exam Catalog
After logging in, head over to the Trailhead Academy Catalog. This section contains all available Salesforce certification exams. You can find it under the Certifications -> Find a Certification menu
From here, browse the certifications offered from beginner-level like Salesforce Administrator to more advanced credentials such as Salesforce Technical Architect.
Step 3: Review the Exam Details
Next, click on the certification exam you are interested in. Carefully read through the exam overview, prerequisites, topics covered, and exam format. This information will help you decide if you are ready or if further preparation is needed.
Make sure to review the Get Exam Guide link within each certification page for a deeper understanding. When you are sure this is the right exam for you, go ahead and click Register Now.
Step 4: Select the Exam Mode (Online or Test Center)
Now that you have chosen an exam, it’s time to select how you’d like to take it. Trailhead Academy offers two options: Online Proctored or Onsite Testing Center.
If you choose the online option, ensure your internet connection and equipment meet the required standards. For in-person exams, you’ll be directed to select a nearby testing center.
The entire session will be recorded. If anyone else is seen or heard in the room, even by accident, your test may be canceled without a refund. This includes unexpected background noise, so it’s important to set up your space carefully. Additionally, your photo ID must exactly match the name you used when registering. If the names don’t match, you won’t be allowed to take the test.
Step 5: Schedule Your Exam
Once you confirm the language and agree to the online exam and Salesforce policies, you will be asked to verify your time zone. After confirmation, select your date, and it will display the recommended time. You can then change it by clicking ‘Explore more times’.
Step 6: Enter Payment Details
At this point, you will need to review exam details and, after clicking on ‘Proceed to Checkout’, pay for the exam. Enter your payment details securely and confirm the transaction. Trailhead accepts major credit cards and sometimes offers voucher codes or discounts, so be sure to check before making a payment.
Once your payment is processed, you will receive a confirmation email with your exam details.
Step 7: Run the Mandatory System Test
If you opted for the online proctored exam, this step is crucial. You must run the mandatory system test provided by the exam proctoring platform. The test checks your webcam, microphone, internet speed, and system compatibility.
Running this test in advance avoids last-minute surprises that could prevent you from taking the exam.
Step 8: Prepare Your Exam Environment
Finally, prepare your physical and digital environment. Choose a quiet space, remove all unauthorized materials, and make sure your device is fully charged or plugged in. On the exam day, log in at least 30 minutes early to go through identity verification and system checks.
Following these preparation steps ensures a smooth exam experience and allows you to focus entirely on the questions ahead.
Final Thoughts
Registering for a Salesforce certification exam through Trailhead Academy is simple once you understand the process. From account setup to exam day, each step builds toward a successful testing experience. Therefore, it’s essential to take the time to review details, run system checks, and schedule wisely.
Earning your Salesforce certification is more than just passing an exam—it’s about demonstrating your skills to the world. So take that first step today and move confidently toward your next professional milestone!
